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Welcome to our Electricity and Gas retailer’s customer reviews section. If you’ve ever researched a product or service before buying, you know how important reviews can be in helping you decide. Pay it forward and share your experience with your electricity retailer by filling out a 60 seconds’ survey today. It will help other users to make an informed decision before choosing the energy company. We ask customers to rate their energy retailers on their customer service, the way they deal with complaints, charges and rates and whether they feel the energy company helps them to save money.

The results presented will be based on the Energy Customer Satisfaction Survey. This survey is the biggest survey of its kind and it looks at 3 different categories:

  • Customer Service
  • Charges & Rates
  • Complaints handling